Antes de candidatar-se, selecione o idioma de preferência dentre as opções disponíveis no canto superior direito desta página.Explore sua próxima oportunidade em uma organização da Fortune Integral 500.Vislumbre possibilidades inovadoras, experimente nossa cultura gratificante e trabalhe com equipes talentosas que ajudam você a melhorar a cada dia.Sabemos o que é preciso para levar a UPS para o futuro - pessoas com uma combinação única de competência e paixão.Se você tem as qualidades e a motivação para liderar você mesmo ou equipes, há funções prontas para cultivar suas habilidades e levá-lo(a) para o próximo nível.Descrição do cargo:Job SummaryThis position is responsible for assisting with collections and complex billing efforts commonly focusing on special projects which typically require significant experience and root cause analysis.He/She participates in the auditing of other associates' work and may require follow up training as needed.This position is also involved with the preparation of complex reports and analysis using various software packages.Responsibilities:Organizes root cause analysis of systematic and procedural abnormalities causing rating and billing errors.Provides account collection assistance for disputed items.Makes decisions regarding credit suspensions, account cancellations, and reinstatements.Develops, implements, assigns,



and monitors action plans for customer accounts.Facilitates formation of cross-functional teams.Identifica system e procedural oportunidades para melhorar a implementação eficiência e aumentar a precisão do rating.Communicates extensively with internal departments, customers, and outside agencies to coordinate collection efforts or problem resolution activities.Coordinates and directs conference calls.Dispatches work based on Supervisor direction.Develops and/or completes ad-hoc and standard reporting for immediate group and/or the entire collections department.Qualifications:Excellent written and verbal communication skills, with ability to effectively and professionally present information and answer questionsStrong organizational and prioritization skillsProblem solving skills requiring advanced research and root cause analysis techniquesAbility to work in a team environment and consistently exhibit leadership and team building skillsAbility to work in a highly measured, fast-paced, production environmentCross-functional billing and collections knowledge and ability to utilize multiple collection applicationsProficient in report preparation and data analysisPrior phone center and/or collections experience - PreferredBachelor's Degree in Business related field - PreferredTipo de colaborador:PermanenteA UPS tem o compromisso de oferecer um local de trabalho no qual não aja discriminação, assédio e retaliação.
#J-*****-Ljbffr

📌 Auxiliar Crédito Y Cobranza (Xico)
🏢 United Parcel Service Of America
📍 Xico