**Join the Coolest Call Center in Tijuana!
**:**Confie** is a shared service center, originally from the United States, mainly in the areas of California, Nevada, and Arizona.Its clients are primarily insurance companies in the vehicle and medical sectors, each with more than 60 lines of business.
**Important**:- ** A minimum B2 level of English is required for this position.
**:**Bilingual Customer Service Agent - Confie Tijuana**:**Benefits**:- Competitive salary with professional growth opportunities- Comprehensive training and ongoing development- Collaborative and team-oriented work environment- Superior benefits compared to the legal requirements- Weekly pay and productivity bonuses- Rewards and recognition program- Career advancement opportunities within the company- Employee discounts on tuition with local universities- Discounts with participating local businesses- Paid training (including bonus)- Excellent location accessible via public transportation- Legal benefits- Paid vacations and vacation premium- Savings fund and voluntary savings plan- Health services institution (IMSS)- Federal Housing Credit Program (INFONAVIT/FONACOT)**Requirements**:- ** Fluency in English and Spanish (both spoken and written)**:- Previous experience in customer service, preferably in a call center environment- Excellent communication skills with the ability to handle challenging situations calmly and professionally- Ability to work in a dynamic environment and meet performance goals**Responsibilities**:- Assist clients with general inquiries related to their car insurance policies.
- Provide friendly and efficient support, helping customers understand their coverage.
- Answer questions and offer solutions to ensure a smooth and positive customer experience.
- Enjoy problem-solving and delivering excellent customer service while growing in the insurance industry.
**Don't miss out on the opportunity to be part of a growing team and make a difference in customer experience!