Mexico City (México)Are you ready to soar to new heights in your career?
Do you want to help us revolutionize aviation technology?
If you are passionate about delivering exceptional customer experience and love to tackle complex technical challenges, this is your chance to take off!
**FACTS**:- Location- **Mexico City**- Employment level- **Direct entry**- Function- **Engineering**- Working time- **Full time**- Publishing date- **************- Application deadline- **************- TasksLead the way in customer-focused engineering through the following tasks, among others:- Define and manage technical/engineering strategy- Proactive technical analysis of NFF, low TSI, non-routine and define KPIs- Manage all technical inquiries, being the interface between the customer and LHT engineering- Become knowledgeable of, and translate, customer maintenance programs and requirements into LHT processes- Regular customer reporting (reliability, rogue, quality, warranty)- Prepare and lead technical review meetings with customer- Present LHT/LTCS (technical)



improvements to customers- Work in/with various software systems & company E-tools to research and collect maintenance data- Input data in EDP systems in compliance with LHT procedures- Process documentation according to instructions and procedures- **_Perform support functions and deputized duties as directed_**- Benefits- Behind the scenes**Maintenance is just the beginning...**Watch our video to learn more!
**Maintenance is just the beginning...****Bring your expertise to a role where customers and technology meet**- RequirementsIf you are ready to Take-Off with us, know more about the requirements:**Education**- High school diploma/GED required- College degree/vocational training required- Bachelor's degree required**Professional experience required**- 3-4 years Aviation MRO Engineering**Technical competencies and other prerequisites****Language**- Fluency in English and Spanish requiredGerman desirable**Industry knowledge required**- Component/System Engineering- Sales/Customer Service (MRO)- General Airworthiness Authority knowledge- Air Carrier Maintenance Programs (CAMP)**Computer skills**- MS Office & SAP as user**Personal competences**- Excellent analytical skills- Excellent detail oriented- Excellent communication skills- Excellent quality consciousness- Excellent customer service**Environmental influences or other encumbrances**- Willingness to travel- Manage constant time pressure & high stress levels- **_CV/ Resume required_**- **_Must possess a legal work permit in Mexico_**- **_Company may provide relocation assistance_**- **_Hybrid Model (Remotely & Onsite)_**- Company

📌 Customer Engineering Manager (México)
🏢 Lufthansa Group
📍 México