If you're looking for a career where you can make a real impression, join General Service Center (GSC) HSBC and discover how valued you'll be.HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories.We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.
**Role Purpose**:This role is within the Screening CCO team and is focused around supporting multiple regions / markets.This also includes governance and oversight on the GSCs supporting these markets.Screening Utility Operations supports both Transaction Screening and Name Screening inclusive of Negative News Screening and Real Time Screening activities.This role is based out of GSC Mexico and will provide support to both GSCs and Onshore including US.This role will report functionally into the Screening CCO Lead based in GSC Hyderabad and entity to the GPSO CCO lead in GSC Mexico.The core focus of the role is:- Supporting, advising and challenging Screening Operations management to ensure that their risks are understood and well controlled.The role includes analyzing the performance of the control environment, performing end to end reviews, deep dive thematic reviews to identify weaknesses and designing new or modified controls to remediate these weaknesses.
- Supporting the Screening Utility CCO lead and the team to deliver the required support to Operations management.Shoulder additional responsibilities beyond the region and support the team into becoming a much stronger team by sharing best practices, mentoring and coaching new staff etc.
**- In addition to this,



the role will support the evolution of the capability and toolset of the Chief Control Office (e.g. develop more insightful forward-looking measures) and support the transformation of Screening Operations through active engagement with Transformation team on automation projects and implementing cost effective controls to mitigate risk etc.
****Principal Activities**:Drive effective design of material operational controls by- Working with the businesses (IWPB and CIB ) and Operations to review and critique front-to-back processes and controls- Ensuring risk and control standards (including the CCO Control Design Principles) are incorporated in the design of new processesDrive effective design, analysis and remediation of control measures by:- Monitoring and analysing control measures to form opinions on the control environment- Ensuring effective and efficient balance of control effectiveness measures (including Risk & Control Assessments, Key Risk Indicators, test approaches, reviews, audits and judgment based attestations)- Analysing root cause of incidents and errorsIdentify thematic and systemic issues in the control environment by:- Performing risk assessment deep dives initiated by trigger events such as- internal and external incidentsIdentify emerging risks and potential operational incidents by:- Developing indicators that, for instance,



predict the impact of known risk triggers- Ensure that Screening Operations has a robust control environment and a strong risk culture through:- Ensuring Control Owners within Operations fully understand their responsibilities and are motivated and focussed on executing these responsibilities on a daily basis.
- Working with Control Owners to ensure compliance with the risk policies and control standards.
- Working with all lines of defence to influence the definition of group policies and control standards- Ensuring the control framework enforces policy standards- Continually assess the risks related to the Business Service, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, organization change and the impact of new technology.
- Consistently display positive leadership behaviours related to the management and mitigation of risk, including notification and escalation of any concerns and ensuring timely action in relation to points raised by audit and external regulators.
- Continually support HSBC's approach to conduct, which is designed to ensure we deliver fair outcomes for our customers and do not disrupt the orderly and transparent operation of financial markets.
**1.Essential Requirements****- Knowledge**- Clear understanding of operational risk and how it is managed- Knowledge of large scale business processes and the risks inherent in these processes**- Capabilities**- Intellectually curious and inquisitive- Able to analyse and interpret complex and varied information to generate insight - and then use this insight to develop concise and actionable conclusions and recommendations.
- Able to develop creative solutions to difficult problems- Able to pro-actively identify and resolve issues with mínimal supervision- Strong relations

📌 Screening Quality & Controls Analyst (Xico)
🏢 HSBC Global Services
📍 Xico