Impact
Customer Satisfaction
Current efficient gaining project(s) completion/success
Accountability
Review of objectives monthly, performance review annually.
Communication
Customer and supplier communication: Daily communication, both verbal and written, with customers.
Internal communication: Daily communication, both verbal and written, with internal personnel/auditors/field service personnel and others will be required.
Environment and Hours
Work to be done at the Monterrey MX office or from a remote location.
This is a non-exempt position.
Qualifications
Entry Qualifications:
High school diploma or associate degree




Minimum of one to three years related experience and/or training; or equivalent combination of education and experience.
Skills & Experience:
Minimum two years administrative experience in a team environment desired.
Work in ISO or another similar procedural environment preferred.
Fluent Spanish and English language skills.
We are an equal opportunity organization committed to diversity and inclusion. We encourage applications from underrepresented individuals and people with diverse backgrounds. Applicants will be assessed without regard to race, sex, age, or any other protected class.
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📌 Customer Care Specialist (Xico)
🏢 Omega
📍 Xico