Marketing Account Manager (Email Marketing, Client Success & Campaign Operations) Full-Time | Remote | U.S. Business Hours

About the Role We’re hiring a proactive and highly organized Marketing Account Manager to manage client relationships and oversee the execution of marketing initiatives across multiple high-level accounts.
In this role, you’ll act as the primary point of contact for clients — ensuring communication stays clear, campaigns stay organized, and deliverables move forward efficiently.
You’ll work directly with leadership while coordinating:
✅ Email marketing campaigns
✅ Client communication
✅ Website updates
✅ SEO support
✅ Reporting & analytics
✅ Workflow management
This role is adecuado for someone who thrives in fast-paced agency-style environments, enjoys managing relationships, and can keep multiple moving parts organized without dropping details.

What You’ll Own Client Relationship Management Serve as the main point of contact for client accounts
Manage communication through:
email
Slack
WhatsApp
Zoom/video calls
Lead recurring client meetings and strategy check-ins
Maintain strong relationships with executive-level stakeholders
Ensure clients feel informed, supported, and confident in delivery progress

Email Marketing Campaigns Build and manage campaigns using:
Mailchimp
HubSpot
Klaviyo (nice to have)
Write and edit:
email copy
subject lines
campaign messaging
Manage:
audience segmentation
scheduling
campaign launches
Monitor:
open rates
click-through rates
engagement metrics
Share performance insights and recommendations with clients

Website & Content Management Update and manage website content using:
WordPress
CMS platforms
Ensure websites remain:
accurate
updated
aligned with campaigns and branding
Coordinate content and landing page updates when needed

SEO & Performance Support Conduct SEO audits and keyword research using:
Ahrefs
Semrush




Monitor keyword rankings and website performance improvements
Support optimization efforts for visibility and traffic growth

Reporting & Analytics Analyze marketing performance using:
Google Analytics (GA4)
campaign reporting tools
Translate marketing data into:
clear reports
actionable insights
client-friendly summaries
Track campaign performance and account health consistently

Workflow & Project Coordination Coordinate tasks across:
leadership
clients
internal marketing teams
Convert feedback into clear action items and priorities
Ensure projects remain:
organized
on schedule
moving forward efficiently
Maintain visibility into deliverables and deadlines

AI & Productivity Tools Use tools like:
ChatGPT
Claude
AI writing/research tools
Improve workflow efficiency for:
research
reporting
campaign content
communication

Required Experience & Skills 3+ years of experience in:
marketing account management
client-facing marketing roles
agency account management
Strong experience with:
Mailchimp
WordPress
Ahrefs or Semrush
Google Analytics (GA4)
Strong written and verbal English communication skills
Excellent organization and project management ability
Comfortable managing multiple accounts and priorities simultaneously
Experience working with executive-level or high-profile clients preferred
Comfortable using:
Google Workspace
Slack
messaging/collaboration tools

⭐ Nice to Have Experience with:
HubSpot
Klaviyo
Canva
Adobe Express
Familiarity with:
Google Ads
Meta Ads
paid media coordination





What Makes You a Great Fit Strong communicator and relationship-builder
Highly organized with excellent follow-through
Proactive and solutions-focused
Comfortable working independently in remote environments
Able to balance client expectations with operational execution
Detail-oriented while managing multiple campaigns and accounts

What a Typical Day Looks Like Responding to client messages and coordinating priorities
Hosting or preparing for client meetings
Launching or optimizing email marketing campaigns
Updating website content in WordPress
Reviewing SEO performance and analytics data
Preparing reports and campaign summaries
Coordinating internal tasks to ensure deliverables stay on track
In short:
You ensure marketing campaigns stay organized, clients stay informed, and execution stays aligned with deadlines and performance goals.

Key Success Metrics (KPIs) Client satisfaction and retention
Timely completion of campaigns and deliverables
Email engagement performance (open/click rates)
Accuracy and organization across client accounts
Quality of reporting and actionable insights
Strong communication and responsiveness

Why This Role Stands Out Direct ownership of client relationships and marketing execution
Opportunity to work closely with leadership and executive-level clients
Exposure to:
email marketing
SEO
analytics
content management
campaign coordination
Remote flexibility with fast-moving marketing environments
Opportunity to grow into senior client success or marketing leadership roles

Interview Process Initial Phone Screen
Video Interview with Pavago Recruiter
Client Interview
Offer & Onboarding

Apply Now If you:
Enjoy managing client relationships
Thrive in organized, fast-moving marketing environments
Love balancing communication, campaigns, and coordination
Want a role with ownership and growth potential
This role is a strong fit for you.

📌 Marketing Account Manager (Ciudad de México)
🏢 Pavago
📍 Ciudad de México