DISCLOSURES
The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time. The company will inform the personnel member when changes in the respective job description are made.

About Freedom Health Systems, Inc
Freedom Health Systems, Inc. is a mission-driven healthcare advisory and management consulting firm that partners with behavioral health and human services organizations to improve access, equity, and operational excellence. We specialize in guiding providers through program development, accreditation, compliance, and clinical best practices.

Medical Biller & Coder 1 (Team A) – Remote (Mexico)
This role is a Mexico-based independent contractor engagement. Compensation is listed in USD with local currency equivalent.

Service Overview
Remote LATAM role. This particular role is a Mexico-based independent contractor engagement.

SCOPE OF ASSIGNMENT
The Medical Biller & Coder is responsible for executing accurate, compliant, and timely billing and coding services to support end-to-end revenue cycle operations for outpatient mental health center clients.

Summary of Contract Scope
The Medical Biller & Coder provides medical billing and coding services for outpatient mental health center clients. This includes translating clinical documentation into accurate diagnosis and procedure codes, entering charges, submitting claims, correcting errors, and supporting accounts receivable workflows. All services are performed under the functional oversight and quality review of the Medical Billing & Coding Analyst 1 (Team Lead – Team A) and are a critical component of the Revenue Cycle Management process.

CORE SCOPE OF WORK & DELIVERABLES

Review clinical documentation to confirm required elements are present prior to billing (signed notes, treatment plans,



service dates, units, provider credentials)

Assign accurate CPT, ICD‑10‑CM, and applicable HCPCS codes based on documentation

Enter charges accurately into the EHR or billing system

Submit claims timely and in compliance with payer‑specific requirements

Verify patient demographics, insurance information, and payer details prior to claim submission

Identify and correct claim rejections, coding errors, and data entry issues

Support denial resolution activities by correcting coding or documentation issues as directed

Ensure all services rendered are captured and billed; evade suspected missed charges

Maintain organized, audit‑ready billing records and supporting documentation

Adhere to workflows, quality standards, and productivity expectations established by the Team Lead

Communicate documentation gaps, authorization issues, or system barriers promptly to the Team Lead

UNSCHEDULED / SUPPORT DUTIES

Assist with billing backlogs or high‑volume periods

Support internal quality assurance reviews and audits

Participate in training, coaching, and cross‑training activities

Provide coverage for essential billing tasks during team member absences

Support process improvement initiatives related to billing accuracy and turnaround time

Technology, Data Security & Monitoring Requirements

All work must be performed exclusively on the assigned Amazon Workstation (AWS virtual workstation) authorized by Freedom Health Systems.

Use of personal devices, local storage, screenshots, external email forwarding,



or unauthorized systems is strictly prohibited.

The Amazon Workstation environment is monitored by the Company for security, compliance, productivity, and quality assurance purposes.

System access logs, activity monitoring, and usage metrics may be reviewed to ensure compliance with HIPAA, client contracts, and Company policies.

Failure to comply with technology, security, or monitoring requirements may result in immediate termination of the contract.

KEY PERFORMANCE INDICATORS (KPIs)

Coding accuracy rate

Charge entry accuracy and completeness

Clean claim submission rate

Claim rejection rate

Timeliness of claim submission

Error correction and resubmission turnaround time

Audit findings and error trends

Adherence to established workflows and instructions

Responsiveness to Team Lead requests and escalations

PHYSICAL DEMANDS

Prolonged periods sitting at a desk and working on a computer

Continuous use of EHR and billing platforms

Frequent virtual communication via chat, phone, or video

WORKING CONDITIONS

Fully remote (Mexico‑based) via assigned Amazon Workstation

Production‑driven, deadline‑oriented revenue cycle environment

Collaboration across time zones with U.S.‑based leadership and client operations

Required Qualifications & Expertise

Minimum 2–4 years of U.S. medical billing and coding experience

Outpatient mental health or behavioral health billing experience preferred

Working knowledge of CPT, ICD‑10‑CM, and basic HCPCS coding

Familiarity with U.S. insurance, Medicaid, and managed care billing processes

Strong attention to detail and accuracy

Ability to follow defined workflows and quality standards

Strong written and verbal English communication skills

Experience working in secure virtual workstation environments preferred

Professional coding certifications (CPC or equivalent) preferred

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📌 Medical Biller & Coder 1 – Remote (Mexico) (Xico)
🏢 American HomeStays
📍 Xico