Responsibilities Ensure follow-up to the workshop process.
Ensure constant communication between the customer and the workshop to level workloads and customer satisfaction.
Ensure service closure.
Book appointments to service units.
Receive the customer and create the WO, book appointments and provide quotes.
Inform the customer about pending and additional work.
Constantly inform the customer about the status of their unit in the workshop.
Notify the customer that the unit is ready.
Requirements 1 to 2 years in customer service, reception, or administrative roles in workshops or service centers.
Basic knowledge of vehicles and automotive services.
High school, Associate degree and/or Bachelor's degree completed.
Hard Skills Work Order Creation
Appointment Booking
Basic Automotive Knowledge
Soft Skills Communication Skills
Customer Interaction
Certifications & Qualifications High School Diploma
Associate Degree
Bachelor's Degree

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📌 Parts Advisor – Support Professional 2 (Centro-Norte)
🏢 Jobtailor
📍 Centro-Norte