Job Description

Ensure smooth and timely freight process flow

Ensure accurate and timely data entry into our operational system

Track and Trace Air Export Files and reporting

Use Tree View on daily basis

Ensure arrival notices are communicated to overseas and customers

Ensure accurate and timely client and vendors billing.

Interact with our customers in arranging their international shipments, meeting customer service standards.

Contribute to maintain good relationships with suppliers (Airline carriers, trucking companies and others involved).

Meet compliance at all times to regulations internal and external in accordance with government regulations.

Understand department process flow, and looking for best practices to improve operational efficiency and productivity

Ensure all customers standard operating procedures in place and updated in the DLSOPs

Meet KPI standards in accordance with the Company’s procedures

Overseas communications, timely responses to emails and requests (internal and external)

Escalation of problems to Management when necessary.





Meets company standards of 52 hours training per year per employee.

Complete mandatory training when required

Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.

Qualifications
Knowledge:

Expeditors training and company policies.

Expeditors services, systems and procedures

IATA Certification (preferred)

Skills:

Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

Pro‑active, strong organizational skills.

Behaviors:

Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary

Additional Information
Expeditors offers excellent benefits:

Paid Vacation

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development Program

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📌 Air Export Agent (Ciudad Apodaca)
🏢 Expeditors
📍 Ciudad Apodaca