Job Description
Employee Recognition and Rewards
Performance Bonus, Incentives

Government Mandated Benefits
Insurance Health & Wellness
HMO

A 50 year old Japanese company expanded their business in the Philippines. This company is popular for leading the railway, the logistics, import, export, shipping, trading and more business in Japan. Due to its success, this firm opened its office in Manila to serve the globe.

Position: Supply Chain Customer Service Lead

Salary: 30,000 to Php 35,000 (Fixed Dayshift)

Type of Job: Calls and Emails

Company Industry: Japanese Shipping and Cargo Firm

Work Schedule: Fixed Day shift (8:30am to 5:30pm only) *this is not shifting

Company Perks and Benefits

Leave Credits

Company Christmas gift

Company sponsored events

Free parking

Government Mandated Benefits

13th month pay

Who is qualified?

Bachelors Degree holder of any course, open to undergraduate with experience in the same field of job

With experience in supervising staff for at least 1 year

Willing to work onsite

Can start working ASAP is a big advantage

This is not “complaint line” this is more on order management and managing staff





What are the duties of the job?

Train and oversee team members

Guide customer on how to place an order

Answer inquiries about logistics rate, timeline and shipping

Answer customers via email, Chat and phone calls

Use Tagalog and English based on Customer preferences

Update customers regarding their ongoing orders

Provide information of the requirements when using the service

Double check if customer requirements are compliant with PEZA

How is the recruitment process?
This is 1 day hiring. Please attend the interview personally to take the first and final interview done by the Site Manager and you will get to know the result within the day. We prefer someone who can start ASAP.

If the position requires you to work overseas, please be vigilant and beware of fraud.

Safe Employment Notice

withholds your ID,

requires you to provide a guarantee or collects property,

forces you to invest or raise funds,

collects illicit benefits,

or other illegal situations.

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