Job Description
Key Responsibilities Quality Leadership & Operations

Supervise daily activities of quality inspectors, technicians, and auditors on assigned shifts.

Ensure compliance with company quality standards, customer specifications, and regulatory requirements.

Monitor manufacturing processes to identify and address quality issues proactively.

Support production teams in maintaining product quality and achieving operational goals.

Lead containment activities for non-conforming materials and products.

Quality Systems & Compliance

Maintain compliance with Quality Management Systems (QMS) such as ISO 9001, IATF 16949, AS9100, or other applicable industry standards.

Ensure proper documentation of inspections, audits, corrective actions, and quality records.

Participate in internal, customer, and third-party audits.

Monitor adherence to standard operating procedures and work instructions.

Problem Solving & Continuous Improvement

Lead root cause analysis investigations using methodologies such as 5 Whys, Fishbone Diagram, 8D, and DMAIC.

Implement corrective and preventive actions (CAPA) to eliminate recurring defects.

Analyze quality performance metrics and identify opportunities for improvement.

Drive continuous improvement projects focused on scrap reduction, yield improvement, and customer satisfaction.

Team Leadership

Recruit, train, coach, and develop quality personnel.

Conduct performance evaluations and provide ongoing feedback.

Promote a culture of quality, accountability, and continuous improvement.

Coordinate staffing and workload distribution to support production requirements.

Customer & Supplier Quality Support

Address customer quality concerns and coordinate responses to quality complaints.

Support supplier quality initiatives and evaluate supplier performance.

Participate in customer visits, audits, and quality review meetings.

Qualifications Education

Bachelor's Degree in Engineering, Quality Management, Industrial Engineering, Manufacturing, or related field preferred.

Equivalent combination of education and experience may be considered.

Experience

3–5 years of quality experience in a manufacturing environment.

Minimum 1–3 years of supervisory or team leadership experience.

Experience with quality management systems and quality improvement methodologies.

Technical Skills

Strong knowledge of quality tools and methodologies:

Statistical Process Control (SPC)





Root Cause Analysis

FMEA

Control Plans

8D Problem Solving

Lean Manufacturing

Six Sigma principles

Proficient in Microsoft Office and quality reporting systems.

Experience with ERP and manufacturing systems preferred.

Competencies

Leadership and team development

Strong analytical and problem-solving skills

Effective communication and presentation abilities

Decision-making and conflict resolution

Customer-focused mindset

Attention to detail

Organizational and project management skills

Continuous improvement orientation

Key Performance Indicators (KPIs)

First Pass Yield (FPY)

Scrap and rework reduction

Customer complaint rate

Internal and external defect rates

Corrective action closure effectiveness

Audit findings and compliance performance

Cost of Quality (COQ)

Employee training and development completion

Working Conditions

Manufacturing plant environment.

Frequent interaction with production personnel and cross-functional teams.

May require standing, walking, and occasional lifting.

Flexibility to support multiple shifts and weekend production, as needed.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS
Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

High-Performance Culture

Customer Focus

Operational Excellence

Innovation

Financial Strength

VERTIV BEHAVIORS

Own it

Act with urgency

Foster a customer-first mindset

Think big and execute

Lead by example

Drive continuous improvement

Learn and seek out development

Promote transparent & open communication

About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers,



communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected].

About The Team
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation or disability.

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📌 Quality Superintendent 1er shift (Centro Cívico)
🏢 Vertiv
📍 Centro Cívico