Celebrity Cruises is seeking a Junior Guest Relations Officer who acts as the liaison between guests and all Hotel and Marine Departments, pro-actively anticipating guest needs and ensuring premium service that is both exceptional and memorable. The role requires outstanding hospitality, communication and organizational skills, plus calm decision-making.
You will own guest interactions and follow-up, maintain service quality in staterooms, respond to escalations with empathy, and support the
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📌 Shipboard Guest Experience Specialist (Ciudad de México)
🏢 Celebrity Cruises
📍 Ciudad de México
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