05 ago
|
Cloudbeds
|
Cancún
Cloudbeds is seeking a Customer Support Manager for Latin America (LATAM). This remote, international role leads a team of Support Leads, leveraging hotel operations experience to resolve escalations quickly and improve service outcomes.
You will drive CSAT, NPS, and SLA targets while fostering a high-performing remote culture across the LATAM region. You will coach, hire, and develop talent, collaborate with Product and Engineering, and guide continuous process improvements using data and
#J-18808-Ljbffr
📌 Remote LatAm Customer Support Manager - Elevate Hospitality (Cancún)
🏢 Cloudbeds
📍 Cancún