Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and 287,885 locations in 95 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by providing the highest quality financial services. We are always seeking TOP TALENT - experienced individuals who embrace our core values of respect, innovation, integrity and impact.

The Sales Analytics and Support Manager provides high-level operational, reporting, process, and coordination support to the National VP of Sales and the broader sales organization. This role is critical to ensuring accurate sales reporting, efficient execution of national sales initiatives, alignment across regional teams, and adherence to the sales process in a fast-paced money transfer environment.

The idóneo candidate has strong analytical skills, attention to detail, and the ability to manage multiple priorities while supporting the nationwide sales process, agent network performance, and revenue growth initiatives.

Duties And Responsabilities
Sales Reporting & Executive Support

Prepare daily, weekly, and monthly national sales reports, including transaction volumes, revenue, agent productivity, and corridor performance

Develop executive dashboards and summaries for the National VP of Sales

Analyze trends across regions, identifying opportunities and performance gaps

Support forecasting, target tracking, and quota performance reporting

Agent Network & Performance Tracking

Monitor performance of agents, branches, and key accounts

Track activations, retention, and productivity metrics across territories

Assist in identifying underperforming locations and growth opportunities

Support incentive tracking and performance programs for agents and sales teams

Sales Process Support





Ensure data accuracy and integrity within Salesforce, Tableau, and reporting systems

Assist with onboarding and tracking of new agents

Support execution of pricing, promotions, and corridor-specific initiatives

Maintain documentation of sales processes and reporting standards

Project & Initiative Coordination

Coordinate national sales initiatives, campaigns, and product launches

Track timelines, deliverables, and KPIs for strategic projects

Provide regular progress updates and summaries to leadership

Collaborate with cross-functional teams (Marketing, Compliance, Finance, Operations)

Meeting & Communication Support

Coordinate national sales calls, leadership meetings, and business reviews

Prepare presentations, agendas, and briefing materials

Document meeting notes, action items, and follow-ups

Facilitate communication between headquarters and regional sales teams

Information Security Responsibilities

Make sure you and your team read, acknowledge, and comply with Viamericas’ Staff Information Security Policy

Ensure you and your team attend periodic Information Security training provided by Viamericas

Report any event that might be an Information Security Incident: clicked on a malicious link, downloaded, and opened a suspicious file, etc

Qualifications
Minimum Qualifications

Bachelor’s degree in business administration or a related field

2-4+ years of experience in sales support, sales operations, or coordination roles

Experience in financial services, fintech,



or money transfer industry preferred

Advanced proficiency in Excel (pivot tables, lookups, data analysis) and PowerPoint

Experience with CRM systems (e.g., Salesforce, Tableau) and reporting tools

Strong organizational, analytical, and problem-solving skills

Excellent written and verbal communication skills

Bilingual in English/Spanish

Valid U.S. visa and ability to travel within the United States to visit agents as needed

Preferred Qualifications

Experience supporting senior sales leadership (VP/SVP level)

Familiarity with remittance corridors, agent networks, and transaction-based business models

Experience with BI tools (e.g., Tableau, Salesforce)

Key Competencies

Attention to detail and data accuracy

Ability to synthesize data into clear executive summaries

Strong coordination and follow-up skills

Time management and ability to handle multiple priorities

Cross-functional collaboration

Discretion and professionalism when working with senior leadership

Working Conditions
General office working conditions. Occasional International travel to the US is required.

Come work for industry leaders! We are the fastest growing company in the industry, with best in class products. We offer an environment of growth and learning that will help you to grow your potential and develop as a professional.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

#J-18808-Ljbffr

📌 Sales Analytics and Support Manager (Centro-Norte)
🏢 Viamericas
📍 Centro-Norte