BorgWarner is a general product leader in delivering innovative and sustainable mobility solutions for the vehicle market. We are a company of innovators and independent thinkers that brings together talented employees, meaningful work, and amazing technology in a unique environment. At BorgWarner we constantly work towards our vision of a clean and energy-efficient world.

Our Culture
We believe health and safety of our employees are a top priority, we care about our local communities and the global environment. BorgWarner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration.

Career Opportunities
We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies and future vision. We offer a strong local presence and interesting global opportunities. Start your future with BorgWarner now!

Job purpose
BorgWarner PowerDrive Systems is currently looking for “dynamic, results driven” individual to join as a Customer Service. In this role, and under direct supervision of the Materials & Logistics Manager, the Customer Service Rep. will be primarily responsible for ensuring that customer orders are correct and should be the customer's first contact regarding communication of order status and related issues or timely delivery of orders.





KEY ACCOUNTABILITIES
Receive customer information and update orders in a timely and correct manner according to delivery policies.

Communicate customer requirements on their behalf to the Production Control area.

Request that available finished product inventory be shipped in a timely manner.

Provide Customers with timely feedback regarding the status of their orders.

Place, cancel and expedite orders.

Being the official representative of the company to maintain efficient communication and a healthy working relationship with all Clients, continually striving to improve said relationship.

Keep management informed regarding existing or potential problems that could prevent the delivery of orders.

QUALIFICATIONS
Schooling: Degree in Administration, International Trade, Economics, Industrial Engineering.

Time of experience in a similar position: 1 year or more in a similar position.

Required technical knowledge: Knowledge of manufacturing processes.

Other requirements: Microsoft Office, ERP System.

COMPETENCIES
Priority setting

Customer Focus

Quality Decisions

Drive for Results

Action Oriented

What we offer
Major Medical Expenses

Life Insurance

Dental Plan

Saving Fund without legal cap

Grocery voucher without legal cap

Annual bonus

Additional holidays

Bereavement days

Days per marriage

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📌 Costumer Service, Senior (Ciudad de México)
🏢 Borgwarner
📍 Ciudad de México