Announcement Number: MexicoCity- RA Hiring Agency: Embassy Mexico City Position Title: Consular Agent - U.S. Citizens Only (FZ- ) Open Period: 07/17/2026 -08/02/2026 Format MM/DD/YYYY Vacancy Time Zone: GMT-6 Series/Grade: GZ - 1405 0 Salary: USD $46,273/Per Year Work Schedule: Part-time - The work schedule for this position is: Part-time (38 hours per week). Must be able to work an irregular schedule and be available for after-hours duty (i.e. frequently after office hours and on weekends) Promotion Potential: GZ-0

Duty Location(s): 1 Vacancyin San Miguel de Allende, MX Telework Eligible: No For More Info: Nancy Zarazua

Overview

Hiring Path: Open to the public

Who May Apply/Clarification From the Agency: This position is open to U.S. Citizens Only / All Sources. Candidates must be resident in San Miguel de Allende. The Mission may consider any of the following when determining successful candidacy: nepotism, conflicts of interest, budget Security Clearance Required: Public Trust - Background Investigation Appointment Type Permanent Marketing Statement:

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

The U.S. Mission in Mexico is seeking eligible and qualified applicants for the Consular Agent in the Consular office.

Supervisory Position: Yes Relocation Expenses Reimbursed: No

The Consular Agent is a fully trained and professional member of the U.S. Mission with responsibility for providing emergency and routine consular services as authorized by 22 USC Section 3943 (Section 303 of the Foreign Service Act of 1980) and the U.S. Department of State regulations in Title 22, Code of Federal Regulations (CFR) 71.1 and 71.6. The Consular Agent reports to the American Citizens Services Chief at the supervisory post in Mexico City and is one of two Agents who supervise two Locally Employed Staff members. The Consular Agent’s main responsibility is to protect the interests of and assist U.S. citizens in the Agency’s area of responsibility. The Agent supervises one or more full- or part-time locally employed Consular Assistants, depending on workload. The Consular Agent is responsible for setting regular business hours to serve the public in coordination with the supervisory post and CA/EX. The Consular Agent is also expected to be on call to handle emergencies and crises affecting U.S. citizens in the Agency’s district whenever needed. The Consular Agent serves as the face of the U.S. Embassy in the Agency’s district, with direct responsibility for forging working relationships with key interlocutors needed to assist U.S. citizens in distress, including local police and immigration, hospital, prison, morgue, media and local government officials as well as relevant private industry professionals. The Consular Agent also plays a key support role in Mission-wide crisis preparedness and serves to provide on-site assistance and guidance whenever a crisis (natural disaster, terrorist incident, etc.) occurs within the Agent’s area of responsibility.

Emergency services, which may be time-sensitive and require travel within Guanajuato State, include:

- Visiting U.S. citizens in prisons or hospitals and providing a report to the embassy
- Assisting destitute U.S. citizens by providing information or assisting with repatriation loans
- Conducting welfare/whereabouts checks on U.S. citizens

Routine consular services include:

- Acceptance of passports, consular reports of birth abroad, and consular reports of death abroad

All applicants must be able to obtain a letter of identification from San Miguel Allende Municipality confirming residency status.

All selected candidates must be able to obtain and hold a security certificate. All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.

Selected candidate must be able to begin working within a reasonable period of time (4 weeks) upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Requirements

All applicants must be able to obtain a letter of identification from San Miguel Allende Municipality confirming residency status.

All selected candidates must be able to obtain and hold a security certificate. All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.





Selected candidate must be able to begin working within a reasonable period of time (4 weeks) upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Education Requirements

Two years of University Studies (50% of educational credits) or College Certificate.

Please address this factor in your ERA application under Education.

Evaluations

- You will be evaluated against the qualifications and requirements in this vacancy announcement.
- You may be asked to complete a pre-employment language or skills test.
- You must complete the application form and provide the required documents.
- Your application must address all the position qualifications and requirements including education, experience, language, residency status and any knowledge/skills/abilities listed. If you fail to submit a complete application, then your application may be disqualified for this position.

Qualifications

Experience

At least two years’ experience in customer service or two years’ experience in U.S. government service.

Please address this factor in your ERA application under Major Duties and Responsibilities.

Language

Fluent English and Spanish are required (this may be tested).

Please address this language requirement in your ERA application.

How to Meet the English and Spanish Language Requirement

- Self-Certification in ERA (Mandatory). All applicants must self-certify their language(s) proficiency when filling out their job application in the ERA system.
- Language Testing (If Applicable). If you meet the Education and Experience requirements and do not submit an English/Spanish language test score (submission is optional), you will be scheduled for English language testing as part of the recruitment process. Applicants who do not achieve the required score will not be able to continue in the selection process.
- Submission of Existing Test Scores (Optional). Applicants who already possess a valid English/Spanish language test score may upload the results in the Documents section of the ERA application.

- Fluent level scores are valid indefinitely. Applicants who already hold a Fluent score are not required to retest.
- Good working knowledge level scores are valid for up to (5) five years from the test date.
- Mission Mexico employees may submit their current (PD) Position Description instead of language test results when the language requirement of their position is identical to the advertised position.

Applicants may optionally submit one of the following accepted test results:

English tests

- TOEIC Listening & Reading: Fluent: 855
- TOEFL ITP: Fluent: 600
- TOEFL iBT: Fluent: 90
- IELTS: Fluent: 7.0
- Cambridge CEFR: Fluent: C1
- Duolingo: Fluent: 110
- National Foreign Affairs Training Center (NFATC): Fluent: 3+

Spanish tests

- Stratcomm U.S. Mission to Mexico Spanish Test (Min. score for Fluent is 81%)
- National Foreign Affairs Training Center (NFATC) (Min. score for Fluent is 3+).

Please address this language requirement in your ERA application.

Skills And Abilities (these may be tested)

Must have excellent office skills (such as filing, organization, and customer service), including Level II typing (40 wpm); basic computer literacy; good working knowledge of Microsoft Word, Excel, Outlook and other software applications. Must have strong interpersonal skills, the ability to work under pressure, and ability to solve problems with limited supervision. Must exercise good judgment and excellent customer service skills. Must have or be able to obtain a valid Mexican driver’s license and be available to travel within the state of Guanajuato and to the U.S. Embassy in Mexico City. Must be able to work an irregular schedule, be available for after-hours duty (i.e. frequently after office hours and on weekends). Must be able to telework from a location that meets the Home Safety Checklist for Teleworkers (DS-1963) for up to 100 percent of the time if needed by emergency circumstances.

Pay plan is assigned at the time of the conditional offer. The Consular Agent will be paid a salary according to the pay plan and grade of the position, as established by the Department of State.



The salary is based on a minimum determined number of hours each biweekly pay period, whether the Consular Agent worked more or fewer hours.

Any additional benefits the Consular Agent received (e.g. limited reimbursement for health insurance) are determined by the Department of State's Bureau of Consular Affairs.

Benefits

Agency Benefits:

The pay plan is assigned at the time of the conditional offer.

The Consular Agent will be paid a salary according to the pay plan and grade of the position, as established by the Department of State. The salary is based on a minimum determined number of hours each biweekly pay period, whether the Consular Agent worked more or fewer hours.

Any additional benefits the Consular Agent received (e.g. limited reimbursement for health insurance) are determined by the Department of State's Bureau of Consular Affairs.

Other Information

ADDITIONAL SELECTION CRITERIA:

1. The Mission may consider any of the following when determining successful candidacy: nepotism, conflicts of interest, budget, and residency status in San Miguel de Allende.
2. Candidates must have resided for a minimum of six months in San Miguel de Allende prior to beginning duty.
3. Current employees of the Mission who have not successfully completed their initial probationary periods are not eligible to apply. Current employees of the Mission who have less than 1 year in their current position are not eligible to apply. Current employees with an Overall Summary Rating of Needs Improvement or Unsatisfactory or MBC score of 100 points or less, on their most recent Employee Performance Report (EPR) are not eligible to apply.
4. Current employees of the Mission hired on a Family Member Appointment (FMA) or a Personal Service Agreement (PSA) are not eligible to apply within the first 90 calendar days of their employment. This does not apply for employees on a PSA (Temp), or those are hired on a When Actually Employed (WAE) or intermittent work schedule.
5. Candidates who are EFMs, USEFMs, AEFMs, or MOHs must have at least one year remaining on their sponsor’s tour of duty to be considered eligible to apply for this position.

Please keep in mind that this vacancy will close at 22 hrs. on the last day; therefore, you must submit your application before this time.

Required Documents

Documents Required to All Applicants:

- MANDATORY - Proof of US Citizenship
- MANDATORY - Completed DS-1031-A Biographic Data Sheet as a PDF (blank document on the Department of State website)
- MANDATORY - Proof of Mexican Citizenship (INE, CURP, etc.) or Permanent Residency Permit from "Instituto Nacional de Migración".
- MANDATORY - Resume (uploaded as PDF)
- MANDATORY - Certification of your last level of Education (e.g., official copies of High School Diploma, University Transcripts, Bachelor’s Degree, Master’s Degree, etc.) If you don't have a Degree, but it's pending to be issued, you can submit an "Autorización provisional para ejercer por titulo en trámite certificate" issued by SEP (Secretaría de Educación Pública) in thislink (Process and cost is the applicant's responsibility).
- MANDATORY - Valid Driver’s License – You must scan both sides of your license. Please note that this position has incidental driving duties. In order to be eligible, you must have had driver’s licenses across a minimum of five years.
- MANDATORY - Proof of current address in San Miguel de Allende, Guanajuato, Mexico.
- OPTIONAL - Language scores for Spanish (if available)

Documents Required to Eligible Family Member (EFM) Applicants:

- MANDATORY - Proof of US Citizenship
- MANDATORY - Completed DS-1031-A Biographic Data Sheet as a PDF (blank document on the Department of State website)
- MANDATORY - Proof of Mexican Citizenship (INE, CURP, etc.) or Permanent Residency Permit from "Instituto Nacional de Migración".
- MANDATORY - Resume (uploaded as PDF)
- MANDATORY - Certification of your last level of Education (e.g., official copies of High School Diploma, University Transcripts, Bachelor’s Degree, Master’s Degree, etc.)
- MANDATORY - Valid Driver’s License – You must scan both sides of your license. Please note that this position has incidental driving duties. In order to be eligible, you must have had driver’s licenses across a minimum of five years.
- Language scores for Spanish (if available)
- Copy of Sponsor's Travel Orders/Assignment Notification (or equivalent)
- Passport copy
- DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
- SF-50 (if applicable)

Thank you for your application and your interest in working with us.

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📌 Consular Agent - U.S. Citizens Only (San Miguel de Allende)
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