Shiji Group is looking for a Support Specialist L1 in Mexico City to provide level 1 support for Point of Sale (POS) customers.
Responsibilities include troubleshooting, managing support tickets, and ensuring customer satisfaction.
The adecuado candidate should have a minimum of 2 years' experience with POS systems or 1 year in technical support, be bilingual in English and Spanish, and possess strong problem-solving and organizational skills.
This role offers a dynamic work environment and opportunities for professional growth.
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📌 Bilingual Pos Support Specialist – Fast, First Contact (Xico)
🏢 Shiji Group
📍 Xico
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