We are looking for a Security Managed Services Practitiones to join our security team. This role focuses on detecting and triaging security events to help protect our systems and data.

Key Responsibilities

- Monitor and triage security alerts generated by the SIEM platform and respond to incidents via ticketing system.
- Perform initial analysis, validation, and classification of security events and potential threats.
- Execute basic incident response actions following documented runbooks and playbooks.
- Conduct foundational investigation of network, endpoint, and system activity (e.g., IPs, ports, protocols, logs).
- Escalate confirmed or high-risk incidents to Level 2 analysts with clear documentation and evidence.
- Maintain accurate and timely ticket updates,



including findings, actions taken, and recommendations.
- Support continuous improvement by identifying false positives, tuning opportunities, and documentation gaps.
- Adhere to SLAs, operational procedures, and compliance requirements.

Qualifications

- Demonstrate foundational knowledge of cybersecurity concepts, networking fundamentals, and common attack techniques.
- Strong analytical and documentation skills.
- Advanced English (spoken and written).
- Bachelor's Degree in relevant field of studies.

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📌 Security Managed Services Practitioner (Mérida)
🏢 Accenture México
📍 Mérida