Client Profile: A Japanese shipping and logistics company delivering freight forwarding, customs, and end-to-end logistics services for more than 27 years.
- Handle customer inquiries and orders via email and phone regarding shipment status, inventory, and delivery schedules.
- Receive and process delivery instructions from clients and coordinate with the warehouse team to arrange timely shipments.
- Prepare and maintain accurate shipping documents and system records.
- Resolve shipment delays, discrepancies, and other operational issues efficiently.
Qualifications
- Bachelor’s Degree Holder
- At least 1 year of work experience in customer service in warehouse operations.
- Experience working in customer-focused distribution.
- Willing to work fully on site.
- Willing to start as soon as possible
Recruitment
Recruitment Process: Face to Face (ONE DAY HIRING PROCESS)