Senior Technical Support Specialist (Estado de México)

Senior Technical Support Specialist (Estado de México)

04 ago
|
Lixil
|
Estado de México

04 ago

Lixil

Estado de México

Responsibilities
Obtain and maintain valid NOM certificates for products requested by the Commercial team, acting as the in‐house expert in the certification process for ceramic and faucet products.
Define and execute strategies for obtaining, modifying, and renewing NOM certificates for the products under your responsibility.
Collaborate with internal areas such as Marketing, the Commercial Department, and other departments to define and execute processes.
Coordinate with internal departments to ensure compliance with regulatory requirements for products.
Control inventory of ceramic and faucet parts for surveillance sampling, renewal and/or initial product certification by the Product Certification Body (PCO).
Prepare, compile, and review technical files and regulatory documentation for the ceramic and faucet products under your responsibility.
Maintain relationships with certifying entities such as OCP's, testing laboratories, CONAGUA, SE, among others.
Monitor changes in legislation and regulations applicable to the ceramic and faucet products under your responsibility.
Qualifications
Chemical, Industrial, Mechanical Engineering or similar degree.
2 or more years of experience working in a similar position.




Knowledge of regulations and regulatory processes applicable to ceramic products and faucets (NOM‐008‐CONAGUA, NOM‐002‐CONAGUA, NOM‐012‐CONAGUA, NOM‐050‐SCFI).
Intermediate level English language proficiency – able to hold a conversation in English.
Oral and written communication skills.
Excel management, including pivot tables and data management.
Must lift and/or move up to 50 pounds.
Travel: 5‐10% of time.
Hiring Range
Aplicable de acuerdo a localidad
EEO Statement
Declaración de Igualdad de Oportunidades de Empleo: AS Maquila México S. de R.L. de C.V. y American Standard B&K; México, son empleadores que ofrecen igualdad de oportunidades.
Todos los solicitantes que resulten calificados para la posición para la que apliquen, serán considerados para el empleo sin distinción de raza, color, religión, lugar de origen, ascendencia, orientación sexual, identidad de género, genética, discapacidad, estado civil, edad, estado civil, estado de salud, condición o cualquier otra característica protegida por la ley.
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📌 Senior Technical Support Specialist (Estado de México)
🏢 Lixil
📍 Estado de México

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