Job Summary
Kids2 operates on SAP S/4HANA with two Value Added Networks (TrueCommerce and SPS Commerce), trading with 80+ partners globally across X12, EDIFACT, and Tradacoms standards. The SAP EDI Operations Analyst is responsible for the day-to-day management, monitoring, and optimization of this EDI environment. This role serves as the primary point of contact for all EDI trading partner integrations, focusing on operational excellence: transaction monitoring, IDoc lifecycle management, partner testing and onboarding, and platform administration. The role emphasizes SAP-integrated EDI operations and partner lifecycle management rather than custom software development. This is a full-time, Monday through Friday position based in Mexico.
Responsibilities
Design, implement, and monitor EDI transaction flows across all general trading partners (X12, EDIFACT, Tradacoms), investigate and resolve transaction failures, rejected documents, and data mismatches
Perform daily IDoc monitoring in SAP S/4HANA: identify failed or stuck IDocs, reprocess, and resolve root causes
Configure and maintain SAP EDI partner profiles, output types, message types, port assignments, and IDoc processing rules
Troubleshoot SAP-side EDI failures and coordinate with the SAP development team on integration issues
Respond to and manage production EDI incidents, including root cause analysis, resolution, and stakeholder communication during critical failures
Manage end-to-end trading partner onboarding: requirements gathering, EDI mapping setup, testing, certification, and go-live
Serve as primary point of contact for trading partner EDI teams, retailer compliance departments, and internal stakeholders including Supply Chain and Finance
Administer SPS Commerce, TrueCommerce, and EDICOM platforms: user management,



map configuration, partner setup, transaction monitoring
Work directly with EDI Value Added Network (VAN) providers on configuration, troubleshooting, error correction, and error reporting
Ensure compliance with retailer-specific EDI requirements across all active trading partners
Maintain trading partner matrix, EDI operations documentation, and operational metrics reporting
Leverage AI tools and automation to streamline EDI operations, error detection, reporting, and daily workflows
Submit weekly status reports per IT team requirements
Other duties and responsibilities as assigned
Qualifications & Experience
3+ years of experience in EDI operations, EDI analysis, or B2B integration support
2+ years of hands-on experience with SAP (ECC or S/4HANA) in an EDI context
Demonstrated experience with ANSI X12, EDIFACT, and Tradacoms EDI standards
Experience working directly with EDI VANs and middleware platforms (SPS Commerce, TrueCommerce, EDICOM, or comparable) on configuration, troubleshooting, and error resolution
Experience supporting EDI integrations for retail, consumer goods, or manufacturing trading partners
Strong English communication skills (written and verbal) for daily interaction with US-based team and English-speaking trading partners
Self-directed work style with the ability to manage daily operations independently across time zones
Proficiency with AI tools (e.g., ChatGPT,



Copilot, Claude) and a willingness to integrate AI into daily work processes
Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or related field; or equivalent professional experience
Technical Skills
SPS Commerce, TrueCommerce, and/or EDICOM platform administration and daily operations
ANSI X12, EDIFACT, and Tradacoms EDI transaction standards and troubleshooting
SAP S/4HANA or ECC EDI configuration: IDoc processing, partner profiles, output types, port assignments, and SAP CPI (Cloud Platform Integration)
Nice to Have
Familiarity with retailer compliance programs (Walmart Retail link, Amazon Vendor Central EDI, Target Partners Online, CommerceHub, Order Stream, Rithum)
ABAP debugging skills for troubleshooting
Spanish fluency for local office coordination
Physical Demands
While performing the duties of this job, the team member is regularly required to talk or hear, sit, use hands, reach with hands and arms, and may regularly lift and/or move up to 10 pounds. Specific vision abilities required include close vision and the ability to adjust focus.
Work Environment & On-Call
Expected in office at minimum 3 days/week and moving towards 5 days/week. Standard business hours with minimum 4 hours daily overlap with US Eastern Time zone. On-call availability for critical EDI failures affecting order processing or shipments (rare but required).
Benefits
Competitive pay, flexible hours, generous benefits, and host of team member activities and philanthropic efforts throughout the year. Company-wide awards and recognition for a job well done.
EEO Statement
Kids2 is an equal opportunity employer. M/F/D/V.
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📌 Sap Edi Operations Analyst - Mexico (Xico)
🏢 Kids Ii
📍 Xico