Job Description

Overview

We're looking for a Systems Analyst with strong technical depth to design and map complex system integrations, particularly involving payment platforms, in a clinical trials context. This is not a traditional Business Analyst role focused on process elicitation or workflow mapping. It requires someone comfortably translating ambiguous, non-standard requirements into workable technical solutions.

Key Responsibilities

- Design and map integrations between internal systems and external payment platforms.
- Interpret and apply protocol specifications and EDC (Electronic Data Capture) documentation to real-world integration scenarios.
- Solve non-standard, ambiguous integration requirements where no out-of-the-box approach exists.
- Bridge the gap between technical implementation and business/functional requirements.
- Collaborate with development teams to validate the feasibility of proposed integration designs.




- Document integration designs, data flows, and technical decisions clearly for both technical and non-technical audiences.
- Site Payment Administration: manage end-to-end site payment workflows, including visit/milestone verification, payment triggers, remittance processing, and reconciliation.
- Budget & Contract Alignment: ensure payment rules align with executed site budgets, contract terms, and country-specific financial requirements.
- Payment Issue Resolution: investigate discrepancies, resolve payment holds, and support timely issue escalation with finance and clinical operations.
- Clinical Operations Partnership: work closely with study teams and clinical payment teams to ensure payment triggers reflect protocol visit schedules and operational realities.

📌 System Analyst - Remote Job. (México)
🏢 Bertoni Solutions
📍 México