Work From Anywhere in LATAM and the PhilippinesWork Schedule: EST | Monday–Friday, hours aligned during kickoff for reliable clinic coverage (strong US Eastern overlap)A US-based primary care company is building a new model of locally rooted, independent practices, looking for a Clinic Operations Coordinator to serve as the virtual front desk and keep patient operations running smoothly.The company is launching multiple net-new independent practices, with initial practitioners already signed and additional providers in contracting.
At this stage, early patient experience is the growth engine—responsive, reliable operations directly shape reviews and clinic momentum.Day-to-day, the role answers and routes inbound calls, manages patient scheduling, monitors email and text communication, and executes EHR workflows for refills, referrals, and documentation follow-ups.
Success means no missed calls, no dropped follow-ups, and clean monthly performance reporting that protects clinician time and builds durable patient trust.RequirementsMust-Have2+ years in a medical front desk, clinic coordinator, care coordination, or patient support roleHands-on experience operating an EHR system, including tasking for medication refills, referrals, and documentation follow-upsProven experience managing high-volume inbound patient communication across phone, email, and textExperience running patient scheduling workflows (new appointments, reschedules, confirmations, cancellations)Ability to pull and format monthly practice performance reports from an EHRC1+ English (CEFR)



for patient-facing voice and written communicationNice-to-HaveDirect experience with Athena/Athenahealth workflows and reportingExperience with Dialpad or a comparable VoIP clinic phone systemExperience supporting multiple providers or practices concurrently (multi-queue operations)Background supporting primary care, family medicine, or outpatient clinicsAbout Pearl TalentPearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU.
Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund.
They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years.
Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.Hear why we exist, what we believe in, and who we're building for:Watch here:BenefitsCompetitive Salary:Based on experience and skillsRemote Work:Fully remote—work from anywhereTeam Incentives:Recognition for maintaining 100% CRM hygiene and on-time reportingGenerous PTO:In accordance with company policyHealth Coverage for PH-based talents:HMO coverage after 3 months for full-time employeesDirect Mentorship:Guidance from international industry expertsLearning & Development:Ongoing access to resources for professional growthGlobal Networking:Connect with professionals worldwideOur Recruitment ProcessApplicationScreeningSkills AssessmentTopgrading InterviewClient InterviewJob OfferClient OnboardingReady to Join Us?
If you're empathetic, organized, and passionate about improving patient experiences through operational excellence, this role is for you.
Apply now to help make specialized healthcare more accessible to patients across the U.S.

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