Concordis a full-scope loan servicerdelivering compliant, adaptable, and scalable portfolio servicing solutions to meet the demands of loan originators and capital providers – and their customers – in multiple asset classes.
We are service-focused innovative thought leaders leveraging proprietary technology to deliver comprehensive, configurable, and customizable servicing solutions.
Our subject matter experts proactively partner with clients to maximize portfolio performance at a competitive price.As a member of theCompliance and Credit Reportingteam you will receive, investigate, and respond to compliance-related consumer communications; review and test business processes for adequate controls and adherence to company policy and applicable regulations; report on compliance-related errors and exceptions; support and assist in maintaining the company's Compliance Management System (CMS) and assist with credit reporting disputes.ResponsibilitiesTrack and respond to correspondenceAssist with credit reporting disputesMaintain records of compliance activitiesPrepare and file compliance reportsIntake and process compliance-related correspondence, including disputes, agency complaints,



and attorney communications.Research and draft responses to Agency complaints (BBB, CFPB, etc.) within the required deadlinesReport complaints, disputes, exceptions, or other compliance defects to clients as contractually required, through the approved channelsRequirementsExperience with HubSpot, Slack, and TrueBI is preferred but not requiredExperience with Concord servicing systems: CSS, ESP, querying and downloading dataAbility to communicate professionally and collaborate successfully across multiple departments and locations, including with management and clients as requiredProficient computer skills, including experience with Microsoft products (Word, Excel, etc.), and able to learn a variety of software products and tools as needed to perform the day-to-day tasksAbility to meet deadlines, goals, and objectivesGood judgment, ability to make independent decisions, and protect confidential informationAbility to recognize and recommend improvements or corrections to processesProblem-solving and critical-thinking skillsBenefitsMonthly Salary 30,000 MXGrocery tickets 2,000 MXInternet Bonus 1,000 MXLife InsuranceMedical InsuranceDental InsuranceLaw Benefits

📌 Compliance & Credit Specialist (Xico)
🏢 Concord Servicing
📍 Xico