Job Title: Customer Service Agents - Español - CDMXJob DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.This position provides customer service support and resolution of routine problems regarding client's product or services.Job Type: Full-TimeLocation: Insurgentes Sur, Mexico CityWHAT'S IN IT FOR YOU?
A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow withEndless career opportunities and clear paths for career developmentA competitive salaryInclusive perks and benefitsOpportunity for monthly performance incentivesGreat weekly, biweekly and monthly activitiesGreat raffles and prizesWhat You Want Matters To UsThink about making a check list with all of the things that would make you feel good at work.Does your check list have meeting a diverse group of like-minded new people on it?
How about being recognized and rewarded for doing great things?
Maybe you pictured a place where you could have all of these things while making a positive difference in people's day.If so, Concentrix is a great place for you.No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.We are looking for customer service experts.This role is the perfect opportunity for someone considering a career in customer services.WHAT WOULD YOU BRING TO OUR TEAM?




Your passion for doing good for other people will help you bond with your customers and your team.You will actively listen and troubleshoot to provide a great customer experience.Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role.TO BECOME A PART OF OUR TEAM:Courteous with strong customer service orientationIntermediate - Advanced English levelHigh School diploma or equivalent required6 months minimum of experience in Call center customer service (Desired)Ability to work under constant changesMultitaskingStrong computer navigation skills and PC knowledgeAbility to communicate effectively, both in writing and verballyReliable with strong attention to detailSkilled in multitasking; including the ability to be flexible and adapt to change quicklyTolerance of repetitive work in a fast-paced, high-production work environmentAbility to work as a team member as well as independentlyDemonstrate patience in all customer contact situations; including maintaining apleasant and professional tone and mannerShift rotation capability as neededBased on location and / or program, additional experience / skills may be requiredCALL US HOME:If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you!
Apply today and find out why 290,000+ people around the globe choose to call Concentrix home.Concentrix is an award-winning general CX solutions company who creates amazing experiences for the world's best brands and their customers.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#J-*****-Ljbffr

📌 Customer Service Agents - Español - Cdmx (Santiago de Querétaro)
🏢 Concentrix
📍 Santiago de Querétaro