NTT DATA is seeking a Helpdesk Associate in Guadalajara, Jalisco, to provide first-line telephone, email, chat and remote support for desktops, laptops, peripherals and software.The role includes diagnosing and resolving Level 1 issues, managing tickets, and ensuring SLAs are met in a hybrid working environment.You will maintain user information, build relationships within the user community, and contribute to timely ticket closures while delivering reliable support for the organization.
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📌 Hybrid Helpdesk & Desktop Support Specialist (Jalisco)
🏢 Ntt Data
📍 Jalisco
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