Job Title: Sales Operations Manager (Revenue
Operations) Contractor Fee: $2,500-$2,700/month (USD) Work
Arrangement: Remote Engagement Type: Independent Contractor
Commitment: Full-time (Approx. 40 hours/week) Company Overview:
Tidal is a Direct Placement Agency that helps job seekers find job
opportunities for real growth. We work with stable, responsible
businesses that are experienced in remote hiring and are excited to
welcome international team members. Tidal is owned and operated by
consumer brand owners and operators. We have experience in offshore
team-building and aim to help businesses leverage integral talent.
About This Role: We're hiring a Sales Operations Manager (Revenue
Operations) to support a fast-growing omnichannel consumer brand
operating across DTC, Amazon, and wholesale retail. This is a
hands-on, execution-focused individual contributor role where you
will not manage sales reps or own sales strategy, but will play a
critical role in supporting performance tracking, onboarding, and
operational enablement. This is a builder role, not a maintenance
role, where you will own the operational layer of the sales
function by ensuring clean data, reliable reporting, and systems
that enable the sales team to perform effectively. Key
Responsibilities: Own HubSpot CRM end-to-end, including data
integrity, pipeline structure, deal properties, and user management
Build and optimize workflows, automations, and sequences to reduce
manual work and improve efficiency Maintain accurate, real-time
pipeline data across DTC, Amazon, and wholesale channels Develop
and manage weekly sales forecasting models by channel, aligned with
Finance and inventory planning Build and maintain dashboards and
reports for leadership (pipeline health, pacing vs. targets, risk
flags) Produce regular sales operations reports with clear,




actionable insights Track rep performance and own commission
reporting, ensuring accurate calculations and monthly
reconciliation with Finance Support onboarding of new sales reps
from a systems and process perspective (CRM setup, documentation,
training) Identify gaps in systems and workflows, and recommend
improvements to increase visibility and efficiency Support and
eventually own integrations across HubSpot, Shopify, Amazon, and
wholesale/EDI systems Document processes to ensure scalability and
consistency across the sales organization Software/Platforms/Tools:
HubSpot, Zapier (required) ERP, Order Management (required) Google
Workspace (Docs, Sheets, Drive) Slack, Zoom Shopify, Amazon
platforms (preferred) Power BI (nice to have) EDI tools (nice to
have) Qualifications: 3–5+ years of experience in Sales Operations,
Revenue Operations, or CRM Administration Strong, hands-on HubSpot
experience (workflow building, automation, reporting, pipeline
management) Experience working in CPG, consumer goods, or
omnichannel environments (DTC + wholesale required) Proven
experience building forecasting models and working with revenue
data Experience with commission tracking, reporting, or performance
modeling Advanced Excel or Google Sheets skills (comfortable
building models from scratch) Strong attention to detail and data
accuracy Strong English communication skills (written and verbal)
Ability to work cross-functionally with Sales, Finance, and
Operations Nice to have: Experience working remotely or as a
contractor (preferred, not required) Familiarity with Shopify,
Amazon Seller/Vendor Central, or EDI systems Experience with ERP or
order management tools (e.g., Fulfil, NuOrder, RepSpark, or
similar) Background in high-growth or scaling companies Shift
Schedule : Monday to Friday, must have partial overlap with US MST
or PST hours

📌 MEX - Sales Operations Manager (Revenue Operations) (Ciudad de México)
🏢 Tidal
📍 Ciudad de México