The IT Security Support / Security Operations Support
role provides operational and technical support to the
cybersecurity function, focusing on the day-to-day execution of
security controls, access management, and security-related requests
across the organization. This position supports security operations
by managing user access, identity and authentication processes, and
security tooling administration under established policies and
procedures. The role works closely with IT, infrastructure, and
security teams to ensure security controls are properly
implemented, maintained, and documented. Responsibilities include
handling security-related tickets, supporting MFA and IAM
processes, assisting with endpoint and system hardening activities,




and helping maintain compliance with internal security standards.
The role also contributes to incident response activities by
supporting investigation, documentation, and escalation processes
as required. This position requires a foundational understanding of
cybersecurity concepts, operating systems, identity management, and
enterprise IT environments. It is well suited for professionals
transitioning from IT support, systems administration, or
operations into cybersecurity, and plays a critical role in
maintaining the stability and effectiveness of the organization’s
security operations.

📌 IT Security Support / Security Operations Support (México)
🏢 Valce Talent Solutions
📍 México