• Process and fulfil user access, mailbox, group
membership, and service account requests in line with defined SLAs
and security policies. • Perform access validation,
troubleshooting, and entitlement corrections, escalating complex
cases as required. • Execute provisioning/deprovisioning activities
across AD, email systems, and integrated applications. • Ensure
compliance with access governance controls, including
documentation, audit readiness, and ticket hygiene. • Support user
access review process, perform remediation and reporting. • Conduct
root cause analysis for recurring access issues and recommend
process improvements. • Perform provisioning and deprovisioning
activities via Saviynt IGA, ensuring accurate entitlement mapping
to SAP systems (ECC / S4 / BW / GRC as applicable). • Validate and
troubleshoot failed provisioning jobs, connector issues, and access
sync discrepancies between Saviynt and SAP. • Proficient in Spanish
as most of interactions with end user will be in Spanish remote B1
english

📌 Support (Guadalajara)
🏢 Valce Talent Solutions
📍 Guadalajara