No Relocation Assistance OfferedJob Number #****** - Del.Miguel Hidalgo, Mexico City, MexicoWho We AreColgate-Palmolive Company is a integral consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition.
Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet.
Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals.
Together, let's build a brighter, healthier future for all.Collections AnalystLocation: Mexico CityRole SummaryAs a Collections Analyst reporting directly to the Jr.
Team Lead in Mexico City, you will safeguard company assets and nurture essential B2B relationships across our US Export commercial business.
In this high-impact role, you will take ownership of customer account portfolios, address complex payment escalations, and perform precise financial reconciliations to protect organizational cash flow.
Joining our dynamic Credit-to-Cash organization, you will collaborate cross-functionally with Sales and Customer Service teams to optimize Order-to-Cash processes and deliver measurable value to our growing LATAM and US Export markets.ResponsibilitiesManage the full collections lifecycle for assigned customer accounts, issuing past-due notices, contacting clients directly, and securing enforceable payment commitmentsPerform detailed financial reconciliations for US Export business collections, customer deductions, aging credit balances, and processed refundsAddress complex payment term escalations and negotiate promise-to-pay agreements to optimize cash flow and mitigate financial liabilityPartner cross-functionally with Sales and Customer Service to resolve critical account inquiries, clarify billing disputes,



and de-escalate sensitive customer issuesMonitor aging accounts and customer credit limits regularly, initiating necessary risk mitigation actions, including account blocks, in alignment with internal controlsExecute essential portfolio management and back-office functions, maintaining master data integrity, conducting risk assessments, and generating account statementsRequired QualificationsBachelor's degree in Finance, Accounting, Business Administration, or a related field1+ years of experience in collections, credit management, or accounts receivable within a B2B environmentProven experience conducting financial account reconciliations and managing commercial customer portfoliosProfessional fluency in both English and SpanishPreferred QualificationsExperience within CPG (Consumer Packaged Goods) or managing LATAM/Export commercial accountsFamiliarity with enterprise ERP systems (e.g., SAP) and call center customer management platformsStrong negotiation, conflict de-escalation, and cross-functional communication skillsHigh attention to detail with proven ability to analyze complex financial data in a high-volume settingOur Commitment to InclusionOur journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging.
We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.Equal Opportunity EmployerColgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.Reasonable accommodation during the application process is available for persons with disabilities.
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📌 Cbs Credit To Cash Analyst (Xico)
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