**Summary**:Supervise the efficiency of logistic processes for Novartis operations, with the aim of maximizing the level of service to our clients by meeting quality, regulatory, safety, and financial requirements.Responsible for the timely and accurate processing of all third-party logistic activities (Warehouse and Distribution), maintaining strict budget control and generating competitive advantages for the company's business strategies.
**About the Role**:**#LI-Hybrid****Location: Mexico City, Mexico****Key Responsibilities**:- Supervise and Optimize the service level compliance of all Novartis operations (Sale Orders Delivery, promotions, contract manufacturing, etc.), through the verification and control of Warehousing and Distribution operational processes, keeping the budget within target, with variance analysis.
- Design and implement best practices in Warehousing and Distribution to monitor the performance of third parties, ensuring compliance with the main Service Indicators (KPI ́s).
- Design and implement cost-saving projects in Warehousing and Distribution based on synergies between the three business units.
- Act proactively to meet expectations and satisfy the needs of their internal customers, by establishing good relationships, earning their trust and respect.
- Ensure compliance with Good Warehouse Practices (GWP) and Good Distribution Practices (GDP), adherence to the quality system,



regulatory requirements, Safety, as well as all Novartis policies and processes and local laws.
- Facilitate the development, training and coaching of their team members, in order to promote and maintain a talent pool.
**Main requirements**:- Bachelor's degree in Logistics, Transportation, Business Administration, International Trade, or a related field- Minimum 5 years of experience in pharmaceutical warehousing and distribution, ideally with government operations exposure- Proficient in SAP and Microsoft Office; skilled in project and change management- Strong knowledge of storage and distribution processes, including handling of controlled and temperature-sensitive products- Familiar with Good Manufacturing, Warehouse, and Distribution Practices and local regulations (NOM 059, NOM-072, FEUM)- Experienced in documentation, quality systems, and compliance with pharmaceutical standards.
**Desirable Requirements**- Familiarity with critical systems such as HVAC, cold rooms, and transport validation- Awareness of AI tools such as Copilot and ChatGPT for operational efficiencyDivisionOperationsBusiness UnitCTSLocationMexicoSiteINSURGENTESCompany / Legal EntityMX06 (FCRS = MX006) Novartis Farmacéutica S.A. de C.V.Functional AreaTechnical OperationsJob TypeFull timeEmployment TypeRegularShift WorkNo**Ajustes de accesibilidad**:

📌 W&D Senior Expert (Temporal) (Xico)
🏢 Novartis
📍 Xico