**Remote Call Center Agent - Insurance Verification Specialist****Work from Home (Tijuana, Baja California)****Full-Time | 3-Month Contract with Possibility of Extension****Monthly Salary: $21,750 MXN****Help Patients Navigate Their Coverage — All From Home**Are you detail-oriented, organized, and experienced in the world of healthcare insurance?
We're hiring a **Remote Insurance Verification Specialist** to support our U.S.based medical offices by confirming patient benefits and verifying insurance coverage before treatment.If you have experience with EMR systems, enjoy solving problems, and thrive in a structured remote environment, this might be the perfect fit._(Huge plus if you've worked in medical billing, patient access, or prior authorizations!)_**What You'll Do**:- Verify patient insurance eligibility and benefits through online portals or direct calls to payers.
- Confirm coverage for specific procedures, services, and treatments based on provider requests.
- Accurately document copays, deductibles, coinsurance, and any authorization requirements.
- Obtain and track prior authorizations or referrals when needed.
- Update patient records in the EMR system with verified insurance data.
- Communicate with patients regarding their coverage, financial obligations, and answer insurance-related questions.
- Collaborate with clinical, billing, and administrative teams to ensure timely and accurate patient care.
- Identify and resolve any inconsistencies in insurance information before the date of service.




**What We're Looking For**:- Must live in **Tijuana, Baja California**:- **Advanced English fluency (C2)** — both written and spoken- **1+ year of experience** in insurance verification, medical billing, or a healthcare-related call center- Comfortable working with EMR/EHR systems and insurance portals- Knowledge of U.S. insurance plans (HMO, PPO, Medicare, Medicaid) and medical terminology- Familiar with **HIPAA compliance** and patient privacy regulations- Detail-oriented with strong organizational and problem-solving skills- Clear communicator with a patient-first attitude**What We Offer**:**Compensation & Bonuses**:- Monthly salary of **$21,750 MXN**:- **Performance bonuses**: Based on attendance, punctuality, and productivity**Benefits & Perks**:- Full **work-from-home** flexibility- Supportive team culture and U.S.based client- Opportunity for contract **extension and growth**Tipo de puesto: Tiempo completo, Por obra o tiempo determinado, Por periodo de pruebaDuración del contrato: 3 mesesSueldo: $21,****** al mesBeneficios:- Apoyo para estudios- Aumentos salariales- Días de maternidad superiores a los de la ley- Días de paternidad superiores a los de la ley- Días por enfermedad- Opción a contrato fijo- Programa de referidos- Trabajo desde casa- Vacaciones adicionales o permisos con goce de sueldoPregunta(s) de postulación:- Vives en Tijuana, Baja California?
Experiência:- campañas médicas?
: 1 año (Obligatorio)Idioma:- Inglés?
(Obligatorio)Lugar de trabajo: Empleo remoto

📌 Work From Home: Call Center Agent Insurance Verification / Patient Benefits Verifier (Tijuana)
🏢 Nice2Chat
📍 Tijuana