Live the SONDA experienceHere you transform your career!
Why be part of SONDA?
The answer is very simple: because like you, we love what we do, we have a passion for innovation and we are convinced that through knowledge and technology we will not only transform our clients' businesses, but also the future.At SONDA, you will live a work experience with various opportunities for personal and professional development.An excellent place to learn and contribute to improving people's quality of life through technology.We are looking for a **Service Desk Agent Tier 2****You will have the opportunity to**:- Provide support and technical assistance to users- Provide the client with technical assistance by solving their incidents- **Advanced English level for written and verbal communication with internal and external customer****What requirements must I meet to join the team?
**- High school diploma or GED- Basic computer navigation skills- Excellent communication and interpersonal skills- Strong communication skills- IOS / Windows troubleshooting- VPN SupportMonday to Friday, from 5:00 AM to 2:00 PM.On site,



only in Hermosillo.Blvd.Navarrete 66.Col.
Valle Escondido.
**What can you expect from us?
**Work flexibility, promoting balance in your personal and professional life.Professional development and constant evolution of your skills, always according to your interests.A collaborative, diverse and innovative environment that encourages teamwork.
**What do we offer?
**SONDA Academy, an educational platform for constant learning that seeks to maximize your professional development.SONDA Wellness, which promotes a series of initiatives focused on your physical, mental and social health.And much more!
Diversity +Inclusion = Innovation and collaborationAt SONDA we are committed to diversity, we promote an inclusive environment that guarantees that talents can work in a positive climate that invites them to develop their professional career with equal opportunities.Be part of our team!
Tipo de puesto: Tiempo completoSueldo: $15,****** - $18,****** al mesLugar de trabajo: Empleo presencial

📌 Service Desk Agent (Hermosillo)
🏢 Grupo SONDA
📍 Hermosillo