Join ContactPoint360 in San Pedro Garza García, Nuevo León!
We are a fast-growing Canadian Call Center focused on delivering high-quality customer service experiences. We are currently hiring an Customer Service Representative-Admissions Specialist to join our team.

Top Qualities We Value:

- Excellent communicator—warm and professional with clients in crisis and referral partners.
- Customer service & sales aptitude—able to build rapport, explain services, and support conversion goals.
- Highly organized & detail-oriented—manages inquiries, documentation, and follow-ups accurately.
- Tech-savvy—comfortable using CRM systems, Microsoft Office, phones, and digital tools.
- Team-focused—collaborates effectively with Admissions and leadership.

Experience & Requirements:

- Experience in behavioral health, addiction treatment, crisis calls,



or client service roles preferred.
- 6 Months in admissions or sales preferred.
- Valid Mexican passport.
- Advanced English.

Benefits:

- Productivity bonus
- Legal benefits
- Life insurance
- Major medical insurance
- Grocery vouchers

If you meet these qualifications and want to be part of a team committed to supporting people in need, apply now!

Tipo de puesto: Jornada completa, Por tiempo indeterminado

Sueldo: $18,500.00 - $20,000.00 al mes

Beneficios:

- Seguro de gastos médicos mayores
- Seguro de vida
- Vales de despensa

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial

📌 Bilingual Customer Representative | Admissions Specialist (México)
🏢 Contactpoint 360
📍 México