At Intugo, we partner with a foreign company specializing in Social Security disability advocacy services. We are currently seeking an Application Specialist who will be responsible for assisting claimants in completing their Social Security Disability applications accurately and efficiently while providing exceptional customer service with empathy and professionalism.

Key Responsibilities

- Guide claimants through the Social Security Disability application process over the phone.
- Complete online disability applications accurately based on information provided by claimants.
- Demonstrate empathy, compassion, and patience throughout each interaction.
- Maintain confidentiality when handling sensitive personal information.

Requirements:

- Previous experience in a call center environment.




- Strong customer service skills with the ability to demonstrate empathy.
- Excellent verbal and written communication skills.

English Level

- Fluent English required.

Schedule/Location Requirements

- Full-time availability.
- On-site position in Guadalajara, Jal.
- Monday to Friday.

Compensation & Benefits

- Monthly Gross Salary: MXN $17,500
- Monthly gross performance bonus
- Monthly food vouchers
- Savings fund
- Christmas bonus
- IMSS
- Paid vacation and all legal benefits

Job Type: Full-time

Pay: $17,000.00 - $19,500.00 per month

Work Location: In person

📌 Application Specialist (Guadalajara)
🏢 Intugo
📍 Guadalajara