04 ago
|
Cognizant
|
Puerto Vallarta
04 ago
Cognizant
Puerto Vallarta
Cognizant is seeking an on-site Portuguese Advanced Technical Support Technician to run a large-scale Service Desk application support environment for an international organization, ensuring continuous availability, high-quality incident resolution and user satisfaction while mentoring staff.The role covers coordinating with cross-functional teams, designing workflows, implementing monitoring, reviewing escalated tickets, and driving process improvements across general business units.#J-18808-Ljbffr
📌 Portuguese Advanced Service Desk Technician (Puerto Vallarta)
🏢 Cognizant
📍 Puerto Vallarta