Descripción del trabajo Electrical Wiring & Harness Systems (EEHD) – North America Position Summar y The Wiring Harness Engineering Specialist for the Warranty Acceleration Team (WAT) is responsible for rapidly identifying, investigating, and resolving customer warranty issues affecting electrical distribution systems across North Americ a.This position will lead technical investigations from initial warranty claim analysis through Root Cause Analysis (RCA), Interim Corrective Action (ICA), and Permanent Corrective Action (PCA) implementation.
The successful candidate will work directly with assembly plants, supplier manufacturing locations, quality organizations, field engineers, and product development teams to accelerate issue resolution and improve customer satisfactio n.The role requires a highly motivated engineer capable of working independently in fast-paced environments while driving cross-functional teams toward timely corrective action s.
Key Responsibilit ies
Investigate customer warranty concerns involving electrical distribution systems, wiring harnesses, connectors, terminals, grounding systems, sensors, actuators, and power distribution componen ts.
Analyze warranty claims, field reports, dealer feedback, and engineering test results to identify emerging quality tren ds.
Develop technically sound Root Cause Analysis (RCA) statements supported by engineering data and eviden ce.
Lead development and implementation of Interim Corrective Actions (ICA)



and Permanent Corrective Actions (PC A).
Create and manage GIMS/S2IRIUS strategies, issue trackers, and technical documentation supporting issue resoluti on.
Conduct vehicle inspections, teardown analysis, root cause testing, and validation activiti es.
Perform on-site investigations at assembly plants, supplier facilities, proving grounds, laboratories, and dealershi ps.
Lead and participate in GEMBA walks focused on defect detection, containment, and corrective action verificati on.
Collaborate with Design Engineering, Manufacturing Engineering, Supplier Quality, Vehicle Validation, Service Engineering, and Warranty tea ms.
Support warranty reduction initiatives and achievement of Time-to-Fix (TTF), 1MIS, and 3MIS performance objectiv es.
Identify lessons learned and drive implementation into future vehicle programs and engineering standar ds.
Utilize data analytics and AI tools to accelerate issue investigation and trend identificati on.
Prepare technical presentations and executive summaries for leadership revi ew.
Required Qualificat ions
Bachelor of Science in Electrical Engineering, Mechanical Engineering, Mechatronics Engineering, or related engineering discipl ine.
Minimum 3 years of automotive wiring harness engineering experie nce.
Experience with vehicle electrical architecture, wiring harnesses, connectors, terminals, grounding systems, CAN/LIN communications, or power distribution syst ems.
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📌 Design Engineering (Estado de México)
🏢 Segula Technologies
📍 Estado de México