Bilingual It Service Desk Agent - 1St Line Support (Villa Aldama)

Bilingual It Service Desk Agent - 1St Line Support (Villa Aldama)

04 ago
|
Oportun
|
Villa Aldama

04 ago

Oportun

Villa Aldama

Oportun is seeking an IT Service Desk Agent to be the first point of contact for internal users needing technical support.You will troubleshoot Tier 1 issues across hardware, software, and network, logging incidents in ServiceNow and coordinating with Tier 2/3 teams for timely resolutions.Role requires 1–3 years in IT support, strong customer service, and bilingual English/Spanish communication.You will handle rotating shifts and contribute to IT service excellence in a fast-paced environment.
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📌 Bilingual It Service Desk Agent - 1St Line Support (Villa Aldama)
🏢 Oportun
📍 Villa Aldama

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