Operations Manager – RXORXO is a leading provider of transportation solutions, using cutting‐edge technology to deliver efficient ways for shippers and carriers to transport goods across North America.What Your Day‐to‐Day Will Look LikeAssess and adjust staffing requirements to maintain the highest quality of service while minimizing overtime and excess labor expenses.Oversee all supervisory functions, including developing and mentoring supervisors and coordinators; ensure regular use of metrics and system tools in conjunction with operational metrics review standards.Act as liaison between Account Managers and operational staff on all policy and procedure changes or implementations; investigate significantissues to determine root cause and correction procedures, initiating incident reports when necessary.Coordinate all procedure and document changes, comply with quality policies and procedures, attend required quality meetings, and ensure that all quality initiatives are adequately communicated to the entire operational staff.Identify opportunities for process efficiencies and work with operations team and System Engineers to create specifications and implement changes.Analyze quantitative information and apply professional judgment to resolve issues.Maintain the departmental budget and ensure compliance; actively participate asa departmental representative in planning, scheduling, budgeting,



and policy development and administration.Work with HR and upper management on disciplinary issues and institute corrective action; actively participate inhiring and/or termination processes.At a Minimum, You'll Need5 years of supervisory experience in logistics and/or transportation.It'd Be Great If You Also HaveBachelor's degree in Transportation, Supply Chain, or a related field.Availability to travel occasionally.Ability to quickly learn and achieve proficiency in new software applications.Excellent verbal and written communication skills; ability to present clean, organized, and thorough information and data appropriate for the intended audience.Ability to perform complex analysis of data, processes, policies, procedures, and/or systems; produce unambiguous, comprehensive, and accurate interpretations.Our CultureOur values are the key to our unique culture and our ability to deliver for everyone we serve.We do great things when we are inclusive and work together.To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships.Why Join UsWe are proud to be an Equal Opportunity/Affirmative Action employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.All applicants who receive a conditional offer of employment may be required to take and pass a pre‐employment drug test.The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.
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📌 Manager, Carrier Sales (Jalisco)
🏢 RXO
📍 Jalisco