Responsibilities
- Support infrastructure including switches, routers, wireless, optical connections and firewalls deployed in our campus networks
- Monitor the performance and status of the network and security appliances
- Interface with vendor support for release, maintenance, incidents
- Interface to Service Operations & Control for compliance and execution of global processes
- Establish and maintain standards by supplying functional documentation, including diagramming, for cross training and support purposes as directed
- Manage and report on uptime, availability, major and minor incidents and root causes.
**Requirements**:
- Good working knowledge of operations best practices and processes - incident, change, problem, release




- Previous engagements with large program teams, service transition and acceptance
- Experience of working in a globally distributed organization.
- 5 years experience managing and troubleshooting network and security appliances (i.e. Managing CISCO Security, IP Network Technologies)
**Note**:Bachelor degree is NOT required
Tipo de puesto: Por obra o tiempo determinado
Duración del contrato: 12 meses
Salario: $25,000.00 - $30,000.00 al mes
Horario:
- Turno de 8 horas
Prestaciones:
- Protegido de gastos médicos

📌 Network Operations Engineer (Monterrey)
🏢 Osolot
📍 Monterrey