Client: Our client is multi-national company dedicated to Cybersecurity (team located in Central US time zone)
- Technology stack: The primary technology involved is Salesforce Comms Cloud and regular Salesforce
- Other integrations: Kantana, DocuSign, Avalara, ServiceNow, NetSuite
- Responsibilities: Lead the architectural design and implementation of Salesforce Communications Cloud solutions as part of a complete migration out of an existing regular Salesforce implementation including multiple integrations.
- Work closely with stakeholders, including business analysts, product managers, and developers, to translate business requirements into scalable and efficient technical architectures
- Oversee and ensure the alignment of the Salesforce platform with business goals, security protocols, and best practices
- Design solutions that include integration with third-party systems, data migration strategies, and overall cloud ecosystem planning
- Provide guidance and mentorship to development teams, ensuring adherence to best practices and architectural principles
- Conduct architectural reviews, optimize performance, and ensure scalability of solutions
- Stay updated with the latest Salesforce releases,



features, and capabilities, particularly those related to Communications Cloud
- Assist in pre-sales activities, including the creation of technical proposals and solution demonstrations
- Requirements: Proven experience as a Salesforce Solutions Architect with a focus on Communications Cloud (2+ years of Comms Cloud experience, 5+ years in Salesforce)
- Salesforce certifications in architecture (e.g., Salesforce Certified Application Architect, System Architect, or Technical Architect)
- Strong knowledge of Salesforce Communications Cloud, CPQ, and Vlocity (Salesforce Industries)
- Expertise in designing and implementing telecom industry solutions on the Salesforce platform, including experience with quote-to-cash, customer lifecycle management, and order management
- Proficiency in APEX, Visualforce, Lightning Web Components (LWC), and other Salesforce development tools
- Nice to have: Salesforce Communications Cloud Consultant certification
- Experience working in large, multi-national implementations
- Experience with Salesforce migration projects

📌 Comms Cloud Solutions Architect, Salesforce Project (Monterrey)
🏢 DataArt
📍 Monterrey