About the Company FedEx Express is committed to leveraging advanced technology to solve business problems and enhance operational efficiency. Our culture fosters innovation, collaboration, and a dedication to excellence. Join FedEx and support Sales Operations across the U.Are you passionate about solving complex operational challenges, working with international teams, and delivering an outstanding customer experience?

We're looking for a Sales Operations Resolution Representative to join our Sales Operations Resolution Team (SORT) , where you'll play a key role supporting sales teams across the United States and Canada , helping resolve operational issues, improve customer satisfaction, and contribute to strategic business initiatives.

Partner with Sales, Customer Success, and cross-functional teams to provide timely solutions.

Support strategic projects,



including Network 2.0 initiatives .

2+ years of experience in Customer Service, Customer Experience, Sales Support, or Operations Support .

Proficiency in Microsoft Office.

Advanced English (spoken and written) .

Bachelor's degree is a plus.

Be part of a integral company recognized for its culture and innovation.

Gain exposure to strategic projects and international stakeholders.

FedEx #Hiring #SalesOperations #CustomerExperience #CustomerSupport #Operations #Jobs #Careers #EnglishJobs #MexicoJobs #HiringNow

FedEx Express is committed to diversity and inclusivity in the workplace, ensuring equal opportunity for all employees and applicants.

📌 Bilingual (English/Spanish) Customer Care Representative (Ciudad de México)
🏢 Federal Express
📍 Ciudad de México