Descripción y detalle de las actividades
The HR Services Associates is a key function in the People Team operating model. He/she is responsible for two main activities: On the one hand, processes requests from employees and managers, regarding life cycle events, such as hiring, firing, promotions, salary changes, one-time payments and absences, among others. Also interacts with employees, managers and other stakeholders through chat and telephone, resolving doubts and redirecting queries.
**_
General Activities:_**
- Processing requests from employees and managers on life-cycle events (hirings, terminations, promotions, salary changes, one-time payments and absences).
- Documentation creation and distribution.
- Customer interaction through chat and telephone related to HR services management events.
- Highly communicative and executes precisely and effectively, creating trust with the team and customers (our employees).
- Use your skills in People Services Delivery by supporting critical employee lifecycle functions, optimizing processes, ensuring data accuracy, and acting as frontline support for our employees.
- Takes initiative & works proactively & autonomously. Understands the expected outcome,



gets the context, and then works entrepreneurially to get it done,
- ** HR Frontline Employee Supp**:
- ** HR Data Management**:
- ** HR Program Administration**:
- ** HR Compliance and Reporting**:
- ** **HR Process Improvement**
Experiência y requisitos
- Technitian or Bachelor Degree
- ** Advanced English Level/ fluent in English speaking.**:
- Must: Customer interaction habilities.
- ** Must: Excellent customer services habilities oriented.**:
- Desirable: Experience in the human resources area.
- Strong communication and interpersonal skills, strong customer service orientation,
- Highly organized, with strong attention to detail and ability to manage multiple tasks simultaneously and autonomously,
Beneficios
- Ventajas de acuerdo a la LFT
- fondo de ahorro
**Número de vacantes** 6
**Área** Recursos Humanos
**Contrato** Permanente
**Modalidad** Presencial
**Turno** Diurno
**Jornada** Tiempo Completo
**Estudios** Carrera trunca
**Inglés**Hablado: Avanzado, Escrito: Avanzado
**Disponibilidad p. viajar** No

📌 HR Services Associate (Mexicali)
🏢 Sonova
📍 Mexicali