**Requirements**:
- Bachelor's degree in Economics-Administrative areas or related fields (In progress or completed).
- Previous experience in credit collections, customer service, or related roles.
- Knowledge and proficiency in Microsoft Office suite, especially Excel at a basic/intermediate level.
- Ability to quickly identify and solve problems.
- Excellent verbal and written communication skills.
- Ability to work in a team and adapt to changes.
- Tolerance for frustration and proactivity.
- Availability to meet the demands of the position.
**Desired Skills**:
- Ease of speaking and negotiation and persuasion skills.
- Analytical skills and results-oriented.
- Intermediate conversational English level; advanced level is a plus.
**Responsibilities**:




- Execute established collections strategies on a daily basis.
- Make and receive customer calls to manage monthly payment due dates and resolve credit-related inquiries.
- Accurately and promptly record all interactions and actions in the system.
- Handle objections skillfully, demonstrating a high level of negotiation and persuasion.
- Identify and manage payment clarification cases, ensuring alignment with internal processes.
- Analyze data to improve the effectiveness of collections and proactively solve problems.

📌 Collector (Naucalpan de Juárez)
🏢 Ford Motor
📍 Naucalpan de Juárez