The Human Resources (HR) Generalist Senior is an intermediate level position responsible for the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi.
**Responsibilities**:
- Deliver HR services and build capabilities to drive organizational performance through individuals and managers, as well as possess the mindset to increase process effectiveness and efficiency
- Responsible for HR delivery and implementation across the employee lifecycle
- Partner with business managers to resolve Employee Relations (ER) issues, ensuring appropriate actions are taken and risks are assessed
- Partner with Human Resource Advisors (HRAs) and Centers of Excellence (COEs) on HR priorities in respective client populations to ensure delivery and implementation of HR solutions
- Ensure escalated client/employee issues are resolved with urgency, and employment policies and practices are interpreted consistently
- Work with all key stakeholders including, HRA, manager, employee, Employee Relations (ER), Legal, as well as build and maintain partnerships to foster trust and accountability
- Resolve moderately complex HR issues conferring with managers when necessary
- Assist progressively larger or more complex employee populations and participate on cross-Citi projects
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.
Qualifications:
- 5-8 years of relevant experience
- Knowledge of applicable US Employment laws




- Working knowledge of industry standards and practices
- Proficient in Microsoft Office and PeopleSoft
- Demonstrated analytical skills
- Consistently demonstrates clear and concise written and verbal communication
**Education**:
- Bachelor’s degree/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Candidato ideal:
- Necesaria experiência de 4 a 5 años ocupando roles como investigador especialmente de casos de ética, código de conducta y clima laboral.
- Se necesitan habilidades sobresalientes de comunicación, asertividad y análisis.
- Deberá presentar Insights de alto impacto, cuestionamiento profundo y seniority para tratar con níveles C12
- Estructura, Orientación al detalle, Planeación y metodologías de investigación
Licenciatura Concluida (Mandatorio). Nível Senior - C12 Contribuidor individual con alta exposición sin gente a cargo. Hibrido, Revolución Sur CDMX.
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- Salario competitivo, incentivos y prestaciones superiores.Job Family Group:
Human Resources
- **Job Family**:
HR Advisors & Generalist
- Time Type:
Full time
- Most Relevant Skills
Please see the requirements listed above.
- Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

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