Engagement Manager - (Remote and Hybrid in Mexico)

The Rackspace Engagement Manager will manage several individual but related projects to the required standard of quality within the specified constraints of time and cost for the customer. The projects are typically medium to large, with medium complexity, and have high risk exposure. Ensures the coherence of the Program and develops and maintains the appropriate environment to support each individual project within it. Responsible for the program producing a result which is capable of achieving the benefits defined in the Statement of Work. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.

Work Location: Hybrid in CDMX and Edomex and Remote in Jalisco, Reciente Leon, Aguascalientes, Queretaro, and Puebla.

- The role can be worked hybrid working at least two days a week at our office located in Miguel Hidalgo for candidates that live in Ciudad de Mexico or Estado de Mexico within 25 miles(40 KM)



of the office.
- The role can be worked remotely in the states of Jalisco, Nuevo Leon, Aguascalientes, Queretaro, and Puebla.

Responsibilities:

- Program and Project Management:
- Plan, manage, and drive the delivery of complex infrastructure projects across cloud platform, developer tools, CI/CD pipelines, databases, and analytics systems.
- Develop and maintain project plans, roadmaps, and milestones, ensuring on-time delivery of high-quality solutions.
- Monitor and communicate progress, priorities, risks, and dependencies to stakeholders, escalating issues as needed.
- Manage multiple tasks with constrained resources, determining relative urgency to make difficult trade-offs; maintains focus despite competing priorities and frequent context shifting.
- Make accurate judgments regarding time required to complete work; proactively manages te

📌 Engagement Manager - (Remote and Hybrid in Mexico) (Ciudad de México)
🏢 Rackspace Technology
📍 Ciudad de México