Remote it help desk analyst (l1) – hybrid 4-day week (Tijuana)

Remote it help desk analyst (l1) – hybrid 4-day week (Tijuana)

03 ago
|
ITJ
|
Tijuana

03 ago

ITJ

Tijuana

itj in mexico is seeking a level 1 remote service desk it support technician to deliver first-line technical assistance through servicenow, intune, and teamviewer in a regulated biotech setting. You will triage incidents, assist with software installations, licensing, and access provisioning, and maintain detailed documentation while meeting slas in a hybrid, office-based 4 days/week role.

the role requires strong communication, remote problem-solving, and strict adherence to sops and regulatory

#j-18808-ljbffr

📌 Remote it help desk analyst (l1) – hybrid 4-day week (Tijuana)
🏢 ITJ
📍 Tijuana

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