**Requirements**:
- Education: Bachelor’s degree (Industrial Engineer, Mechanical Engineer, Administration Engineer)
- Work experience: At least 4 years in similar position in automotive industry
- Professional knowledge and skills: Problem solving tools, core tools, PPAP, Norma IATF, VDA 6.3, Specific customer requirements
- Language: English (advanced)
**Tasks/responsability**:
- Communicate to people involve in case of quality alert
- Coordinate parts review with customer and containment on site
- Coordinate internal containment and provide information and rejected parts for analysis to the team involved
- Monitor PPMs, Complaint cost, and defect records for analysis
- Present KPIs in weekly basis. And potential failures
- Owner of Score card from the customer
- Monitor and owner of external cost( CONQ)




- Visit to customer. (Follow open topics and agreements)
- Coordinate analysis of customer complaints with Fast response tool
- Coordinate activities to reduce GP12 escapes
- Escalation for customer topics to the plant
- Series project. / Engineering change validation with customer/ functional trials
Tipo de puesto: Jornada completa
Sueldo: $1.00 al mes
Beneficios:
- Seguro de gastos médicos mayores
- Seguro dental
- Seguro de vida
- Uniformes gratuitos
- Vacaciones adicionales o permisos con goce de sueldo
- Vales de despensa
Lugar de trabajo: Empleo presencial

📌 Quality Customer Service (Villareal)
🏢 Joysonquin Automotive Systems
📍 Villareal