**Discover your future at Citi**:
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
**Job Overview**:
The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
**Responsibilities**:
- Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
- Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
- Support system change processes from requirements through implementation and provide input based on analysis of information
- Consult with business clients to determine system functional specifications and provides user and operational support
- Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.
**Qualifications**:
- 5-8 years of relevant experience
- Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
- Proven interpersonal, data analysis, diplomatic,



management and prioritization skills
- Consistently demonstrate clear and concise written and verbal communication
- Proven ability to manage multiple activities and build/develop working relationships
- Proven self-motivation to take initiative and master new tasks quickly
- Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
**Education**:
- Bachelor's degree/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Principal responsable de las aplicaciones del área de Legal asignadas por Banamex.
Soporta a los proyectos/iniciativas de la estrategia del Banco.
**Responsable de**:
- Aplicación especifica durante todo su ciclo de vida (desde su diseño e implementación hasta su operación).
- Velar por la estabilidad, disponibilidad, seguridad y evolución de la aplicación.
- Asegurar que la aplicación cumpla con los objetivos del negocio y estándares corporativos.
- Gestión de requerimientos y evolución funcional.
- Recoger, priorizar y gestionar las necesidades del negocio en relación con la aplicación.
- Coordinar la definición de nuevos requerimientos, mejoras o cambios funcionales.
- Velar que las entregas de desarrollo cumplen con las necesidades del negocio.
- Gobernanza y Cumplimiento




- Asegurar que la aplicación cumpla con normativas internas y externas (seguridad, privacidad, auditoria, etc.).
- Participar en revisiones de cumplimiento y dar soporte en auditorias.
- Coordinación de mantenimiento y soporte
- Asegurar que la aplicación tenga un plan de soporte adecuado (L1, L2, L3).
- Coordinar acciones ante incidentes críticos o cambios urgentes.
- Validar actualizaciones y parches antes de su implementación en ambientes productivos.
**Educación**
Ingeniería en Sistemas, Informática, Software o afín.
Certificaciones deseables:
- ITIL
- SDLC
- Integraciones/API (Mulesoft, Apigee, Postman avanzado)
**Experiência requerida**
5 - 8 años en roles técnicos de TI (desarrollo, integraciones tecnológicas, soporte avanzado).
Experiência implementando o administrando aplicaciones SaaS corporativas, que puede incluir PaaS, IaaS y TaaS.
Experiência en desarrollo y mantenimiento de:
- Aplicaciones Front End y Back End.
- APIs y Microservicios REST.
- Procesos Batch.
- Objetos de Base de Datos (Stored Procedures, Triggers, etc).
- Experiência en resolución de incidentes críticos y análisis de causa raíz.
- Deseable Inteligencia Artificial.
- Coordinación de soporte L2 y supervisión de soporte L3 y desarrolladores.
- Deseable experiência en aplicaciones Jurídicas
**Hard Skills**
- Integraciones tecnológicas
- Sistemas Operativos: Unix (Apache, Tomcat, SpringBoot), Windows Server
- Lenguajes: Java, C#, HTML, Javascript, Jquery, Ajax, Angular, SQL
- Base de Datos: SQL Server, Oracle/OraaS, Mongo DB
- Gestor de colas
- Herramientas de CI/CD: Jenkins, BitBucket, GitHub, RLM
- Diagnóstico técnico avanzado (logs, errores, trazabilidad)
- Automatización de procesos y scripting
- Diseño

📌 Banamex - IT Solution Analyst Sr para Legal/jurídico - Avp (Ciudad de México)
🏢 Citi
📍 Ciudad de México