vonage seeks an energetic level 1 technical support engineer for our api support group in mexico city. You will deliver first-line support to a growing customer base, triaging requests via email, phone, and chat and ensuring fast, accurate resolutions.
strong communication and problem-solving skills are essential as you collaborate with cross-functional teams. Bachelor's degree in computer science and 1–2 years in technical support in telecom or tech sectors are preferred.
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📌 Api support engineer - fast, customer-driven (México)
🏢 Vonage
📍 México